Set up a Payment Plan

Are you behind on your electric bill or unable to pay your current bill by the due date? We have short-term payment plans for all residential customers. With a payment plan, you can pay your past due balance in smaller installments over time and maintain your electric service.

Have questions or need help? Call our knowledgeable customer service team at (206) 684-3000, Monday through Friday, between 7:30 a.m. and 6 p.m. to discuss your options. If you need help in a language other than English, our team will get an interpreter at no cost to you.

Making a plan early gives you greater flexibility and helps prevent any disruption in service. Please act now.

Short-term payment plans are available for customers who need more time to pay their past due balance or current electricity bill.

To set up a payment plan, customers will need to make a 25% down payment and pay the remaining balance within 60 days to avoid disconnection for non-payment.

Set up now:

As of July 1, 2024, City Light is no longer offering long-term payment plans. We will continue to honor long-term payment plans set up prior to that date.

Customers who have a past due balance can set up a short-term payment plan, and income-qualified residential customers can request Emergency Bill Assistance.

Budget Billing is a monthly billing plan that allows you to spread your energy costs evenly throughout the year so you can plan and budget accordingly.

Consider this option if:

  • You’re a residential or small business customer
  • You have a City Light billing history at your current address for the past 12 months
  • You currently have a zero balance on your account
  • Your monthly bill fluctuates significantly due to seasonal highs and lows

Apply online or call (206) 684-3000.

City Light

Dawn Lindell, General Manager and CEO
Address: 700 5th Ave, Seattle, WA, 98104
Mailing Address: PO Box 34023, Seattle, WA, 98124-4023
Phone: (206) 684-3000

Seattle City Light was created by the citizens of Seattle in 1902 to provide affordable, reliable, and environmentally responsible electric power to the City of Seattle and neighboring suburbs.