Customer Information Guide

The Customer Information Guide will help you find the service you need.

Download the printable version (PDF).

  • All area codes (206) unless otherwise noted
  • Hearing Impaired use the Washington Relay Service (7-1-1)
  • Interpretation services available in more than 160 languages

Customer Service Bureau

Address: 601 Fifth Ave., First floor, Seattle, WA, 98104
Mailing Address: PO Box 94726, Seattle, WA, 98124-4726
Phone: (206) 684-CITY (2489)
Fax: (206) 256-5160
Contact us
Hours: 8 a.m. - 5 p.m., Monday - Friday (except holidays)

Our hours: Monday-Friday, 8 a.m. to 5 p.m.