Mental Health Awareness

The City's Mental Health awareness efforts aim to:

  • Normalize self-care and mental health care
  • Reduce the stigma of mental illness
  • Elevate employee and family mental health resources and benefits
  • Offer education opportunities
  • Talk about anxiety, trauma, depression, coping, resiliency, and growth

Employee Assistance Program

The City of Seattle partners with ComPsych to offer a comprehensive Employee Assistance Program to support all employees in dealing with personal issues and mental health concerns at no cost. Confidential and professional help is available 24/7 online at www.guidanceresources.com using registration web id: SeattleEAP and by phone at 1 (800) 858-6715; TRS: Dial 711.

Counseling help

Counselors may be reached through ComPsych 24 hours a day, 365 days of the year It's free for employees and their household members, for up to eight in-person counseling visits per issue, per year. Common concerns addressed in counseling include;

  • Stress, anxiety and depression
  • Marital, family, or relationship conflicts
  • Alcohol or drug use
  • Adjusting to change
  • Grief and loss

Well-being Coaching

ComPsych’s certified personal coaches are available via phone or video in addition to counseling.  Coaches work one-on-one with participatns to reduce roadblocks and support a variety of issues including:

  • Burnout, time management, and balancing competing needs
  • Coping with stress and building resiliency
  • Improving sleep
  • Developing self-compassion and finding motivation
  • Goal setting

Call 1 (800) 858-6715; TRS: Dial 711 anytime to request an appointment with a personal coach. There is no session limit and no cost.

Recorded Mental Health Webinars

Check out the City's series of recorded webinars in support of mental well-being on our Vimeo Account. Select from titles in the showcase to watch on demand. Below are the 5 most popular topics, and there are many to choose from!

  • Handling Financial Stress
  • Increasing Mental Toughness
  • Stress Reduction Toolkit
  • LGBTQIA+ and Mental Health - Every Mind Matters
  • Fear and Anxiety: Moving Forward

Medical Plan Mental Health Resources

Aetna

  • Teen and Parent Support Through Brightline. Brightline's mental health experts match children and teens with virtual therapy and psychiatry. Get connected to care for kids 18 months up to 18 years old with support for parents and caregivers, too. Visit hellobrightline.com/aetna to get started. Chat with an expert within minutes and schedule a video visit within days. 
  • Behavioral Health Televideo Services - virtual counseling covered as an in-network benefit, subject to copay. It makes finding a provider easier and more convenient. 
  • Aetna Mental Health Awareness Guide for Parents

Kaiser Permanente

Accolade Advocacy Services - Mental Health Support* 

Health Assistants can be a helpful resource in finding in-network mental health care and connect you to an Accolade nurse. Call 1 (866) 540-5418 Monday through Friday, 5:00 am to 8:00 pm. Visit member.accolade.com or download the Accolade Mobile app to get connected to a Care Advocate.

* Available for City employees on the Most benefits program

Community-Based Resources 

Flyers and Fact Sheets

Mental Health Organization Links

Human Resources

Kimberly Loving, Director
Address: 700 5th Ave, Suite 5500, Seattle, WA , 98124
Mailing Address: PO Box 34028, Seattle, WA, 98124-4028
Phone: (206) 684-7999
Fax: (206) 684-4157
SHR_Info@seattle.gov

The Human Resources Department provides human resource services, tools, and expert assistance to departments, policy makers, employees, and the public so that the City of Seattle's diverse work force is deployed, supported, and managed fairly to accomplish the City's business goals.