Our customer service window is closed.  We will reopen our customer service window when the Pacific Building has unlocked the front door to our building.  For assistance, we recommend you email us rather than call.  Our email address is retirecity@seattle.gov

If you have paperwork that you would like to drop off in person rather than mailing, you may place it in the City of Seattle Payment Drop Box located on the 4th floor of the Seattle Municipal Tower.  The drop box is located in front of the Customer Service Center which is to the left of Security & Information.  Please place your document(s) in a sealed envelope with "Attention Retirement" written on it.  Staff will pick up mail on Wednesdays.

Thank you.