SCERS's customer service window will be open beginning Tuesday, October 4, 2022.

Our service hours will be from 9:00 am to 4:00 pm on Tuesdays, Wednesdays, and Thursdays.  If you have questions, need paperwork notarized, or have paperwork to drop off, feel free to come by during our service hours.

The Pacific Building's front doors are still locked.  Please call building security at (206) 276-5782 to be let in the building during service hours.

When SCERS's customer window is closed, you may continue to place paperwork in the City of Seattle Payment Drop Box located on the 4th floor of the Seattle Municipal Tower.  The drop box is located in front of the Customer Service Center which is to the left of Security & Information.  Please place your document(s) in a sealed envelope with "Attention Retirement" written on it. 

Thank you.