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Maintenance Hole Access

What should I do before entering a maintenance hole?

  • For emergency access or to report damage to a Seattle Public Utilities (SPU) pipe, call SPU’s 24/7 Operations Response Center at (206) 386-1800.
  • For non-emergency access to survey, clean or inspect a sewer or drainage line, contractors are required to notify SPU before entering the maintenance hole.
  • Complete and submit the Request to Enter a Maintenance Hole (pdf) form before conducting any drilling, grouting or concrete construction that may impact SPU pipes.
  • After you submit the completed form to SPU_DWW_Pipe_Rehab@Seattle.gov, an SPU representative will contact you within 2 business days to provide you the necessary approval and permission to access the maintenance hole.

Public Utilities

Andrew Lee, General Manager and CEO
Address: 700 5th Avenue, Suite 4900, Seattle, WA, 98104
Mailing Address: PO Box 34018, Seattle, WA, 98124-5177
Phone: (206) 684-3000
SPUCustomerService@seattle.gov

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Seattle Public Utilities (SPU) is comprised of three major direct-service providing utilities: the Water Utility, the Drainage and Wastewater Utility, and the Solid Waste Utility.